Travel Tips

Immigration (VISA)

Visas are required. Visa costs $50 USD per person ($100 USD per person for US Citizens) and can be obtained on arrival but you may wish to get them in advance. But be aware that with immediate effect Kilimanjaro airport has changed the process of issuing visas on arrival. Clients arriving in Kilimanjaro without a visa now need to complete the following process:

  • Queue for a Government Control Number
  • Queue to pay for this at the bank
  • Queue for Immigration to check and issue the visa

We would really appreciate your help in letting your guests know about this change, and strongly recommending that those that still have time before they travel apply for their Tanzania visa online at www.immigration.go.tz .
The online process asks for more information than a visa on arrival, and are issued within 2 – 3 weeks. You can obtain the following visas in Tanzania: Burundi, Congo (Zaire), Kenya, Malawi, Mozambique, Rwanda, Uganda, Zambia, Zimbabwe.

Websites of Tanzanian embassies:

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Health

Yellow fever is required for ALL persons from yellow fever endemic countries/regions. All individuals in transit for 12 hours or more and/or who leave the immediate airport vicinity in a yellow fever endemic area are required to get vaccinated.
All individuals from yellow fever endemic regions traveling by way of air, marine and land are required to get vaccinated. The Ministry of Health and Social Welfare of the United Republic of Tanzania has reinstalled HEALTH SURVEILLANCE DESKS in all borders, ports and international airports. Please carry your health certificates with you when entering Tanzania.

Evacuations by Helicopter

Understanding Search and Rescue Services on Mount Kilimanjaro and Meru
Search and Rescue:
Search and Rescue is a new service on Mount Kilimanjaro to ensure your safety while climbing the mountain.

Kilimanjaro Search and Rescue offer the best and modern search and rescue services using helicopters that can fly in any weather.
Kilimanjaro SAR strives to make Kilimanjaro the safest tourist destination in Africa.
An emergency medical service to ensure your safety while hiking Mount Kilimanjaro and Mount Meru with helicopters that can be deployed within 5 minutes. We ensure a quick response and guarantee your safety regardless the season.

The helicopter will pick you up from the designated area on the mountain, where the medical team will immediately start an in-flight medical treatment. Upon landing at KIA/Arusha Airport there will be transport, to take you to your hotel. If you require further medical attention upon. landing, you will be taken to a modern private High Altitude Medical clinic ideal for Acute Mountain Sickness (AMS).Kilimanjaro SAR accepts insurance with Evacuation coverage up to 6,000 meters above Sea Level.
Please be aware that coverage and eligibility requirements for this benefit differ by policy.
It is highly recommended that you have insurance that covers emergency evacuation 6,000 meters above Sea Level.

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AMREF Flying Doctors air evacuation service

Diakopés would like to recommend to all our clients to book a membership with the AMREF Flying Doctors of Nairobi.
Please inform our staff when you make a booking if you are interested and you can get your insurance coverage vouchers through us.

In case of medical emergency, there will be one free air ambulance evacuation service from all Tanzanian wilderness areas to Nairobi hospital. There is also a free 24 hours Flying Doctor’s Emergency Response telephone for medical advice. AMREF, the African Medical and Research Foundation has been in existence for over 35 years as a non-profit making foundation. Headquarters are in Nairobi, Kenya, and there are Tanzania offices in Arusha and Dar-es-Salaam.

Unutilised membership subscription fees go towards funding the work of AMREF Outreach and charity evacuations. In Tanzania, AMREF funds The AMREF Muhimbili Outreach programme which flies out specialist doctors to rural areas to treat the less fortunate and train medical staff in those areas.

The costs are as follows:

  • 500 km radius from Nairobi (which includes all Northern Tanzania National Parks, Kilimanjaro, and Kenya) 15 US$ p.p. for 14 days and 25 US$ p.p. for 2 months
  • 1000 km radius from Nairobi (which includes all Tanzania incl. the islands of Zanzibar, Pemba and Mafia, and Kenya) 30 US$ p.p. for 14 days and 50 US$ p.p. for 2 months.
  • All hospital costs, medical treatments, medicines etc. are not included in this service, so it is strongly advisable that additionally to the AMREF membership you hold an adequate travel health insurance.
  • Please be aware that, this service will be included on the price, otherwise notify our operator if you have separate insurance. AMREF website at http://www.amref.org.

Polite Behavior

Aside from general polite behaviors such as not swearing, smoking, or using other drugs considered offensive in many societies, there are special behaviors that are deemed respectful in Tanzanian society.
Greetings are very important. A good start is: “Habariyako?” (How are you), or “Hujambo” and answer “Nzuri” (Fine/good).

Give and take things and eat with your right hand only whenever possible. If you are a woman and choose to wear a kanga over a skirt as local women do, the local community will be very happy. Also be aware that sniffing food is considered rude. Feel free to try a taste of something, and press fruit to see if it is ripe rather than smelling it.

Be prepared that many people may call you “mzungu” (westerner) if your skin is white, may not believe you do not come from India or Asia if your features suggest such an ancestry, or may believe you know Swahili if your skin is black. They are not trying to insult you and racial terms do not have the same connotations in Tanzania.

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Currencies

Major foreign currencies – particularly USD ¬and EUROS are accepted and are convertible at banks and bureau de changes in the main towns and tourist areas.
In general, credit cards are of little use in Tanzania. Credit cards are not widely accepted and when they are accepted, they carry poor exchange rates and are subject to processing fees (between 5-10%).

Some banks in Arusha, Dar es Salaam and Moshi offer ATM facilities against international credit cards, but again the rates are typically poor and the amount that can be withdrawn is limited. ATMs are not available at all elsewhere. Tanzanian Shilling, is most used in local areas compared to any other areas like hotels, or when tipping the group that accompany you. Be aware that credits cards are not widely accepted in the country so we advise you should carry some cash with you to pay any services before you go for it.

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